A: In most cases, replays will be available to watch on-demand within 15 minutes of the event ending. In rarer cases, some events may take up to 24 hours to watch on-demand due to video production issues or network connectivity issues during the broadcast.
A: Package purchases provide access to all live broadcasts and replays of the shows in the package.
A: Credit card transactions are processed by Rivur Suite Communications with RIVUR LIVE on your credit card statement.
YES. With your stream or package purchases, you have access to the live event and all archived events that are included in your purchase option. Some events may be subject to removal after 30 days from when they occur.
A: Tuff Hedeman purchases do not include MP4 downloads unless it is specified in the event description.
A: Please check your spam/junk folder of your registering email for an email from "Rivur" if you do not see it in your inbox. "Rivur Live", "Rivur Suite", or "Rivur Communications" is our video streaming platform provider.
A: With any technology and internet, occasional issues with the signal may arise. There is a Viewing Tips page available that can help resolve most issues. If you're still experiencing a problem, please reply to your email purchase receipt or use the website's contact page.
A: AO2 Live is provided on an "as is" basis. We will not have any liability to you for the quality, cancellation, or abandonment of any event, or the failure to show any event as scheduled or advertised, nor where you are unable to watch any event on any specific platform device. All pay-per-view sales are final: there are no refunds for any reason. If you've purchased the wrong event, we will exchange it for another event of the same value.